What is the difference between an estimate, a quote and a bid?
An estimate is your best guess at the price and can change. A quote is a fixed price that binds both sides once the customer accepts it. A bid is a price you submit in competition, usually against written specs, to win the job. Same numbers, different promises.
Consumer NZ's guide to quotes and estimates puts it plainly: "A quote is an exact price for a job and it's binding on both parties once accepted," while estimates "are approximate prices." In U.S. government buying, a formal bid has a precise meaning: the Federal Acquisition Regulation's Part 14 describes sealed bidding as competitive bids, a public opening, and an award to the responsible bidder whose conforming bid is most advantageous on price.
Summary: estimate = range you can revise; quote = price you keep; bid = price you compete with.
When an estimate should have been a quote
A painter walks a two-bedroom repaint, measures every wall and texts "should be around $2,400." The customer hears $2,400, flat. Two weeks later the final bill says $2,650 because of extra trim, and the job ends in an argument over a word.
The painter had everything a quote needs: a site visit, measurements, a settled scope. Sending a written quote of $2,600 with the trim listed, valid 30 days, would have cost ten more minutes and saved the relationship. Where the walls might hide water damage, the honest move is the reverse: send an estimate and say what could change it.
If you've measured it, quote it. If you can't see it, estimate it and say why.
Estimates, quotes and bids: quick answers
Is a quote legally binding?
Generally a quote accepted by the customer works as a fixed-price offer and acceptance, so both sides are held to it. Rules vary by country and state, so put the scope, price and expiry in writing.
Can I charge more than my estimate?
An estimate is approximate, so the final price can differ. Consumer NZ suggests customers question a bill well above the estimate. Tell the customer before you go over, and get extra work approved in writing.
Is a proposal the same as a bid?
Not quite. A proposal often includes approach, timeline and options along with price, and the buyer may weigh more than cost. A bid is usually judged mainly on price against fixed specs.
Do I need a written contract too?
Often, yes. California's licensing board, for example, says a written contract is required for home improvement projects over $500. An accepted quote with clear terms is a good start; check your state's rules.